Unlimited Training and Support
We believe our customers are our most important allies and as a result, have modeled our entire business to be customer-centric when it comes to how we do things.
At SchoolStatus, we handle support differently than many other software companies out there. Our in-house staff provides top-notch service without lengthy call tree menus, long wait times, or email-first requirements. Call us 24/7 at 1-855-9-STATUS, submit a support request at firstname.lastname@example.org, chat with us online, or come see us in person. We always welcome communication from our users that helps us better meet the needs of our customers and future customers.
We also believe training for our customers should be included in their subscription. At SchoolStatus, we look at training as the opportunity to engage with our users on the ground-level, where it counts, to see what’s working and where we can improve our software. We offer a variety of training methods to suit your needs: monthly live webinars, recorded how-to videos, step-by-step guides, and most impactfully, on-site training with teachers and administrators.
Unlimited training and support from your SchoolStatus in-house team is just another way SchoolStatus is helping to change education, forever.
The product engineering team at SchoolStatus remains responsive to the changing needs of schools and districts, consistently adding new features based on our requests (and without raising the price as a result.)
The team at SchoolStatus provides very high-quality on-site PD for my staff, and their support team is the best in the business. We love working with them!
If we have any questions, concerns, or suggestions, the staff at SchoolStatus is always there to help. It is important to have someone that can help me generate a complicated report for specific data when I need it.
SchoolStatus is the holy grail of data management tools! Administrators, if you want to stop giving lip service to data analysis and know the pulse of your building on the spot, School Status is for you. Behind this great product is the most professional, competent, courteous staff with whom I've ever partnered.