Featured Resource
Why Over Half of California School Districts Trust SchoolStatus
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SchoolStatus has provided us a tool to make communication easier, more transparent, and quantifiable.Dr. Ron Brown
Former Superintendent, Lumpkin County SchoolsWe’ve seen an over 50% decrease in chronic absenteeism, which is the statewide goal. We’re already there, in just one year of work.Jessica Hull
Executive Director of Communication and Community Engagement, Roseville City School DistrictThe help [SchoolStatus] gave us was amazing; I’ve never before received help like that from any company. Honestly, we feel like we want to stay with [SchoolStatus] forever.Dina Testa
Assistant Principal, Intermediate School 7 at NYCDOEEveryone wins when you stay in the loop, and SchoolStatus Connect really helped me make that happen while also saving me time.Ellen Zissis
First Grade Teacher, Chartiers Valley Primary SchoolOur families now feel that they’re not alone. They know we want to talk with them. That’s why we’re using SchoolStatus Connect.Maureen Brown
Principal and Director of Outreach, Dove Schools -
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Working at SchoolStatus is an incredible experience—our supportive team culture creates an environment where I feel valued and inspired. The company prioritizes both personal happiness and professional growth.Dr. Stephanie Walters
Customer Lifecycle Marketing ManagerI like the ease with which I can contact Families using my own personal phone without giving out my personal number. I also like that the student's contacts are readily available. This platform works well for Families to contact us, too. We can truly partner in the student's education and work towards a goal that works for all.Abigail S.
TeacherWe’ve seen an over 50% decrease in chronic absenteeism, which is the statewide goal. We’re already there, in just one year of work.Jessica Hull
Executive Director of Communication and Community Engagement, Roseville City School District
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Parent Help Center for SchoolNow & SchoolStatus Sites
Welcome to SchoolNow and SchoolStatus Sites!
What is SchoolNow?
All your school messages and stories. Just how you want them.
SchoolNow is the best way to stay engaged with your child’s school experience—all the important messages delivered and great stories shared. Sign in with your email address or phone number. You’ll already be set up to receive emails and text notifications, but you can change how you prefer to connect at any time.
- Choose from email, text, voice, and mobile app.
- Access your personalized feed and inbox with all your important messages.
- Use quick links for easy access to staff, forms, lunch menus, schedules and other school information.
Need help?
Download the app
Get even closer to your child’s school experience with the built-in mobile app—your home for all the school information that matters most to your family.
- A personalized inbox with all your important messages, all in one spot
- Your own school feed filled with the stories that get you closer to your child’s school experience
- School calendar that can be added to your personal calendar
- Quick links for easy access to staff, forms, lunch menus, schedules and other school information.
FAQ
How do I log in for the first time?
After you have downloaded the app and launched it for the first time, add either your email address or phone number on file with the school, and you will be sent a special login code. Once the code is entered, access to the app is granted. No passwords to remember!
Is a password required?
No. We make it easy to access the portal simply by matching the email address or phone number associated with your student on file at the school. We’ll then send you a 6-digit code (either by email or text, based on how you are authenticating) to be entered tom complete the authentication process.
How does SchoolNow know my information?
Your information is held in your school’s Student Information System (SIS), so the app and portal can reference that information securely.
How do I change communication preferences?
Launch the app, then click the gear icon located at top-left. On this screen, you will see your name along with your student(s), and the contact info we have on file. Next to each phone number or email address, you are able to specify what type of notifications you receive.
How can I update my contact information?
From the mobile app or desktop version, click the settings button to access your preferences. From this screen, you are able to switch on or off your messaging, choose whether you prefer voice or text, and update/change your phone number or email address.
I don’t see my child’s information when I log in. What should I do?
The first time you launch the app, we take your through a data verification process that allows you to review and confirm the data we have on file is accurate. You can tell us if any of your contact information is wrong as well as confirm your students, and even tell us if one of your students is missing. You can also contact the school directly to correct anything. The app will then see the updated information made at the school.
Is my personal information protected?
Absolutely! We take privacy very seriously. SchoolNow and SchoolStatus are Family Educational Rights Privacy Act (FERPA) certified and have passed all requirements related to the access, transfer and storage of data. View our privacy policy here.
Are the app features the same as the web version?
The app consolidates information significantly from the website. This allows the school to push important communications quickly and directs you to frequently-accessed links and other timely information.
Why aren’t messages being delivered to me?
If you are not receiving messages, it is possible that your user preferences are not up to date. Once logged in, navigate to ‘settings’ to double check your contact information. If you cannot login, there may be an issue with the data that was provided to your school. Learn more here.
What is the difference between general and urgent messages?
General messages are used for announcements, reminders, and links to important events and information. Urgent messages are used for critical alerts and updates (including voice calls and push notifications). Overuse of urgent messaging could result in parents overlooking important information. Learn more here.
Do I need to download the SchoolNow app to receive messages?
No, you do not need to download the SchoolNow app to receive email and text notifications from your school. However, to get immediate push notifications and full access to your school’s feed and information, downloading the app is necessary.
How do I opt out of text, email, or phone messages?
In your user preferences, you have the option to opt out of text, email, or phone communication. Please note however, that urgent communications (such as a school emergency) may be sent regardless of your settings.
Can I add a relative or guardian to receive messages and alerts from my children’s school?
Yes. Keep in mind that if an email address or phone number is not already in the schools system, that person won’t be able to access the app or portal. The school either needs to add contact information for the additional people or, a family member who already has access can add the information for a relative or guardian in their own account. Communication preferences for each phone number and email address can be adjusted independently.
SchoolNow and SchoolStatus are Family Educational Rights Privacy Act (FERPA) certified to comply with family privacy laws.
What if I have children in separate schools in the district?
By default, you are only sent or shown the communications and information associated with the districts and schools your students attend. SchoolNow will recognize your children and their appropriate schools based on the contact information provided by each school.
Ready to learn more about our suite of solutions?