Terms of Service
for End-Users

Last updated May 1, 2024

SchoolStatus, LLC (“SchoolStatus,” “we,” or “us”) is a unified K-12 platform for centralized school-home communication, data-driven attendance management, and streamlined educator development and feedback. We enable an integrated and impactful educational experience, from district leadership to families at home. With more than two hundred million successful school-home interactions, and millions of users, SchoolStatus drives meaningful results for districts and schools across the United States. 

You can visit SchoolStatus.com (the “Website”) to find out more about our products and services:

SchoolStatus AttendThe most effective way for a school district to tackle chronic absenteeism. Our data-driven attendance management platform and processes provide automatic interventions and positive reinforcement to support student success, increase daily attendance, and reduce administrative overhead
SchoolStatus BoostA collaborative platform for guiding and documenting educator development programs, with dynamic goal-setting, coaching, and observations—fully customized for your district. Centralize all feedback with equitable, data-driven observations to improve student learning and increase staff investment and retention. .
SchoolStatus Connect A centralized communication hub that enables districts and schools to build relationships and keep families informed with impactful, data-driven messages. Bridge school-home communication divides by providing resources and updates in the family’s preferred language and channel, including SMS, email, phone, newsletters, and mass notifications. 

These User Terms of Service (the “User Terms”) govern your access and use of SchoolStatus Connect and SchoolStatus Boost, so please read them carefully. Terms and Conditions for SchoolStatus Attend, can be found here: https://www.schoolstatus.com/attend-terms-of-service.

These User Terms are a legally binding contract between you and us. As part of these User Terms, you agree to comply with the most recent version of our Acceptable Use Policy, which is incorporated by reference into these User Terms. If you access or use the Service, or continue accessing or using the Service after being notified of a change to the User Terms or the Acceptable Use Policy, you confirm that you have read, understand, and agree to be bound by the User Terms and the Acceptable Use Policy.

Your Relationship With Us

Customer” refers to the school, school district, or other similar education-related institution with which you have a relationship, created your SchoolStatus account, and/or invited you to sign in and use SchoolStatus. 

The Customer has separately agreed to our Master Services Agreement and/or entered into a written agreement with us. In either case, the “Contract” permitted Customer to create and configure SchoolStatus Attend, Boost, and/or Connect implementation(s) so that you and others could benefit from these Services. Each invitee granted access to the Service, including you, is an “Authorized User.” 

As an Authorized User, you agree that you are acting consistent with the purpose of the Services and have received all necessary permission from the Customer to enter into this Agreement and to register and use the Service as part of your classroom activities. As further addressed below in Customer and User Responsibilities and Ownership.

You are an Authorized User so long as you have a relationship with the Customer, have been invited by the Customer, and such invitation has not been revoked by the Customer. 

Access to and Use of the Service

Your user account must be a unique email address or phone number and cannot be used for any other account or more than one account. You may login with your user account via our direct login at https://www.schoolstatus.com/log-in. If applicable, you may also use a third-party authentication service (e.g., Google Apps for Education); if you do, we may extract information you provided to those services (such as your real name, photograph, email address, or other account information) to log you into SchoolStatus.

These User Terms remain effective until Customer’s Subscription for you expires or terminates, or your access to the Service has been terminated by Customer or us. For SchoolStatus Attend and SchoolStatus Boost, please contact Customer if you at any time or for any reason wish to terminate your account, including due to a disagreement with any updates to these User Terms or the Acceptable Use Policy.  For SchoolStatus Connect, you may terminate your use of the Service or your Account at any time by deleting your account in your account settings tab or by emailing us at [email protected] and the Service will cease. However, SchoolStatus may retain User Submissions or other content or information for as long as reasonably necessary for the purposes described in these Terms or our Privacy Policy, while we have a business need to do so in connection with your account or as required by law (for example, for legal, tax, accounting or other purposes), whichever is the longer. Account termination may result in deletion or de-identification of any content or information associated with your account, so keep that in mind before you decide to terminate your use of the Service or your account. Consistent with our Master Services Agreement and Privacy Policy, SchoolStatus is also free to terminate (or suspend access to) your use of the Service or your account for any reason at any time, including your violation of these Terms.

Our Content

All content included on the Service, including information, data, text, software, music, sounds, photographs, graphics, videos, messages, scripts, tags, compilations of the foregoing, and/or other materials accessible through the Service, including all associated intellectual property rights, (the “SchoolStatus Content“) is the property of SchoolStatus and/or its licensors, as applicable, and protected by United States and international intellectual property and other laws and treaties. Except as expressly permitted under these Terms, no reproduction, transmission, modification, or display of any SchoolStatus Content is permitted without our prior, express written permission.

Customer and User Responsibilities and Ownership

The Services allow the submission of information, content, and materials by you and other Authorized Users (“User Submissions”), and the hosting, sharing, and/or publishing of such User Submissions. You shall be solely responsible for your own User Submissions (“Your Content”) and the consequences of posting or publishing them. In connection with Your Content, you affirm, represent, and warrant that you own, or have the necessary licenses, rights, consents, and permissions to use, and authorize SchoolStatus to use all intellectual property and any other proprietary rights in and to any and all of Your Content to enable inclusion and use of Your Content in the manner contemplated by the Service and these Terms.

Importantly, you agree that it is solely Customer’s, and in no way our, responsibility to (a) inform you and any Authorized Users of any relevant Customer policies and practices and any settings that may impact the processing of Customer Data; (b) obtain any rights, permissions, or consents from you and any Authorized Users that are necessary for the lawful use of Customer Data and the operation of the Service; (c) ensure that the transfer and processing of Customer Data under the Contract is lawful; and (d) respond to and resolve any dispute with you and any Authorized User relating to or based on Customer Data, the Service, or Customer’s failure to fulfill these obligations.

For clarity, you and/or Customer shall retain all of your ownership rights in Your Content. SchoolStatus does not claim ownership of Your Content. However, you grant us a perpetual, worldwide, royalty-free, non-exclusive license to use, distribute, reproduce, modify, translate, adapt, perform, and display Your Content in connection with your use of the Service, for any purpose permitted under our Privacy Policy, including to maintain, analyze, customize, and improve our Services and your experience. You also grant the users of the Service the right to access Your Content in connection with their use of the Service. You understand that the technical processing and transmission of data associated with Your Content may involve (1) transmissions over various networks; and (2) changes to conform and adapt to the technical requirements of servers, connecting networks, or devices.

SchoolStatus assumes no responsibility whatsoever in connection with or arising from User Submissions. SchoolStatus assumes no responsibility for actively monitoring User Submissions for inappropriate content. If at any time SchoolStatus chooses, in its sole discretion, to monitor User Submissions, SchoolStatus nonetheless assumes no responsibility for the content of the User Submissions, no obligation to modify or remove any inappropriate User Submissions, and no responsibility for the conduct of the user submitting User Submissions. Further, SchoolStatus does not endorse and has no control over the content of User Submissions submitted by other Authorized Users. SchoolStatus makes no warranties, express or implied, as to the content of User Submissions or the accuracy and reliability of any User Submissions. However, we reserve the right to remove, screen, edit, or reinstate User Submissions from time to time at our sole discretion and without notice to you. We have no obligation to retain or provide you with copies of Your Content, subject to our Privacy Policy regarding certain information about you, nor do we guarantee any confidentiality with respect to Your Content.

You alone are responsible for Your Content, and once published, it cannot always be withdrawn. You assume all risks associated with Your Content, including anyone’s reliance on its quality, accuracy, or reliability, or any disclosure by you of information in Your Content that makes you personally identifiable. You represent that you own, or have the necessary permissions to use and authorize the use of Your Content as described herein. You may not imply that Your Content is in any way sponsored or endorsed by SchoolStatus. 

You Must Be over the Legal Age

Except as provided in the Section Children Using SchoolStatus Connect that immediately follows and only applies to SchoolStatus Connect, to the extent prohibited by applicable law, the Services are not intended for and should not be used by anyone under the age of 18. You represent that you are over the legal age and are the intended recipient of Customer’s invitation to the Service. You may not access or use the Service for any purpose if either of the representations in the preceding sentence is not true. Without limiting the foregoing, you must be of legal working age.

Children Using SchoolStatus Connect

We do not allow individuals under the age of 18 to access the Service unless the individual is formally accessing the Service through an Educational Entity, as described in the Educational Entity Subsection below.  If you are under the age of 18 and are not accessing the Service because your Educational Entity invited you to do so, please do not access, use, or submit any personal information through the Service. If you have reason to believe that we may have accidentally received personal information from an individual under the age of 18, please email us immediately at [email protected].

Protecting Children’s and student’s privacy is especially important to us. We participate in the iKeepSafe Safe Harbor program. We have been granted the iKeepSafe COPPA Safe Harbor seal signifying that Our Apps that were formerly known as ClassTag Apps have been reviewed and approved for having policies and practices surrounding the collection, use, maintenance, and disclosure of personal information from Children consistent with the iKeepSafe COPPA Safe Harbor program guidelines. COPPA protects the online privacy of Children under the age of 13. Here is an email for the iKeepSafe Safe Harbor program: [email protected].

Educators who represent an Educational Entity can act as an agent of a parent or guardian (“Parent”) and provide consent of the Parent for their student to access the Service under COPPA based on the concept of school consent. In order for individuals under the age of 18, and specifically children under the age of 13, to access the Service based on the request of an Educational Entity, the following process has to take place:

As described in the Section Your Relationship with Us at the beginning of these User Terms, the Customer must have signed the Contract with SchoolStatus to access Connect. After Customer enters the Contract, an educator for that Customer, using a one-time individualized token, invites a student to access that educator’s resources through a student account. Only the educator will have the ability to create the Student Account as well as share and monitor any of the content accessible to the student.  Educators will also have the option to remove any of the students or adding new students.

Based on the invitation from the educator, the student creates a username and password and will receive access to that educator’s resources. The student will not be given access to all of Connect’s services but will be limited to features specific to that Educational Entity.  Students cannot publish any content publicly or make any content publicly available.  Students in this online environment only share their class work and profiles with the educator. 

For students accessing the Service via an Educational Entity, our Data Handling, including collection, involves specifically (some of these data are collected from the Educational Entity, Parent, or Student):

  • Student
    • Complete Name
    • Email Address
    • Phone Number (Home, Mobile, Other)
  • Parent
    • Complete Name
    • Email Address
    • Phone Number (Home, Mobile, Other)
  • Both Parent and Student
    • School Name
    • School Address
    • Home Address
    • Geolocation data (approximate country, city, and state)
    • Photographs, Videos, or Audio Files Uploaded to the Service
    • Browser Type
    • Distinct Device Identifier
    • Access Time
    • Time Spent on Site
    • Page Views
    • Referring URLs

Should a Student or a Student’s  Parent have any questions, concerns, or requests about these Educational Entity and COPPA provisions contained in our Terms of Service, you should as a first level of support, contact the administrator with the Customer (the Educational Entity), which in most cases will be your teacher. If questions, concerns, or requests are not addressed by the administrator at the Educational Entity, you or your Parent should, as a second level of support, contact us as follows: [email protected].

You Must Follow Our Ground Rules

To help ensure a safe and productive work environment, all Authorized Users must comply with our Acceptable Use Policy and remain vigilant in reporting inappropriate behavior or content to Customer and to us.

Third-Party Links

The Service may contain links to third-party websites or resources. You acknowledge and agree that we are not responsible or liable for: (1) the availability or accuracy of such websites or resources; or (2) the content, products, or services from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources. We provide these links as a convenience only, and a link does not imply our endorsement of, sponsorship of, or affiliation with the linked site. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any of these third parties’ services or websites.


You will indemnify and hold SchoolStatus, its parent companies, subsidiaries, affiliates, officers, and employees harmless (including, without limitation, from all damages, liabilities, settlements, costs, and attorneys’ fees) from any claim or demand made by any third party due to or arising out of your access to the Service, use of the Service, your violation of these Terms, or the infringement by you or any third party using your account of any intellectual property or other right of any person or entity.

Limitation of Liability

If we believe that there is a violation of the Contract, User Terms, Acceptable Use Policy, or any of our other policies that can simply be remedied by Customer’s removal of certain Customer Data or taking other action, we will, in most cases, ask Customer to take action rather than intervene. We may, in our sole discretion, directly step in and take what we determine to be appropriate action (including disabling your account) if Customer does not take appropriate action or we believe there is a credible risk of harm to us, the Services, Authorized Users, or any third parties.


Application of Consumer Law

SchoolStatus Attend, SchoolStatus Boost, and SchoolStatus Connect are workplace tools intended for use by schools, districts, and other for- and non-profit organizations and not for consumer purposes. To the maximum extent permitted by law, you hereby acknowledge and agree that consumer laws do not apply. If however, any consumer laws (e.g., in Australia, the Competition and Consumer Act 2010 (Cth)) do apply and cannot otherwise be lawfully excluded, nothing in these User Terms will restrict, exclude, or modify any statutory warranties, guarantees, rights, or remedies you have, and our liability is limited (at our option) to the replacement, repair, or resupply of the Service or the pro-rata refund to Customer of pre-paid fees for your subscription covering the remainder of the term.

Procedure for Making Claims of Copyright Infringement

It is our policy to respond to notices of alleged copyright infringement in compliance with applicable intellectual property law (including the Digital Millennium Copyright Act) and to terminate the accounts of repeat infringers. SchoolStatus shall be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim attributable to the Service.

If you believe that your content or work has been made available through the Services in a way that constitutes copyright infringement, please provide SchoolStatus’s Agent for Notice of Copyright Claims with the following information: (1) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (2) a description of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (3) a description of the material that you claim is infringing and where that material may be accessed within the Service; (4) your address, telephone number, and email address; (5) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (6) a statement from you that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Our Agent for Notice of Copyright Claims can be reached by emailing us at [email protected].

General Provisions

You may not assign any of your rights or delegate your obligations under these User Terms, including the Acceptable Use Policy, whether by operation of law or otherwise, without the prior written consent of SchoolStatus (not to be unreasonably withheld). We may assign these User Terms in their entirety (including all terms and conditions incorporated herein by reference), without your consent, to a corporate affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.


The User Terms, together with our Acceptable Use Policy, will be enforced to the fullest extent permitted under applicable law. If any provision of the User Terms is held by a court of competent jurisdiction to be contrary to law, the provision will be modified by the court and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of the User Terms will remain in effect.


Any notices or other communications permitted or required hereunder, including those regarding modifications to the User Terms, will be in writing and given (a) by SchoolStatus via email (in each case to the address that you provide) (b), by posting to the Service via in-app message, or (c) by posting on the site. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.


As our business evolves, we may change these User Terms or the Acceptable Use Policy. If we make a material change to either, we will provide you with notice. You can review the most current version of the User Terms at any time by visiting this page, and by visiting the following for the most current versions of the other pages that are referenced in these User Terms: Acceptable Use Policy and Privacy Policy. Any material revisions to these User Terms will become effective on the date set forth in our notice, and all other changes will become effective on the date we publish the change. If you use the Services after the effective date of any changes, that use will constitute your acceptance of the revised terms and conditions.


No failure or delay by either party in exercising any right under the User Terms will constitute a waiver of that right. No waiver under the User Terms will be effective unless made in writing and signed by an authorized representative of the party being deemed to have granted the waiver.

Entire Agreement

The User Terms, including any terms incorporated by reference into the User Terms, constitutes the entire agreement between you and us and supersedes all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning its subject matter. To the extent of any conflict or inconsistency between the provisions in these User Terms and any pages referenced in these User Terms, the terms of these User Terms will first prevail, provided, however, that if there is a conflict or inconsistency between the Contract and the User Terms, the terms of the Contract will first prevail, followed by the provisions in these User Terms, and then followed by the pages referenced in these User Terms (e.g., the Privacy Policy). Customer will be responsible for notifying Authorized Users of those conflicts or inconsistencies and until such time the terms set forth herein will be binding.

Dispute Resolution

Please read the following arbitration agreement in this Section (“Arbitration Agreement”) carefully.  It requires you to arbitrate disputes with SchoolStatus and limits the manner in which you can seek relief from us.

Applicability of Arbitration Agreement. You agree that any dispute between you and us relating in any way to the Website or these Terms, will be resolved by binding arbitration rather than in court, except that (1) you and we may assert claims in small claims court if the claims qualify; and (2) you or SchoolStatus may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). This Arbitration Agreement shall apply, without limitation, to all claims that arose or were asserted before the effective date of these Terms or any prior version of these Terms.

Arbitration Rules and Forum. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent: C T Corporation System, 289 S Culver Street, Lawrenceville, GA, 30046, USA. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims with an amount in controversy under $250,000, not inclusive of attorneys’ fees and interest, shall be subject to JAMS’ most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other claims shall be subject to JAMS’s most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/. JAMS’s rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. If the arbitrator finds that you cannot afford to pay JAMS’s filing, administrative, hearing and/or other fees and you cannot obtain a waiver from JAMS, SchoolStatus will pay them for you.

You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the U.S. county where you live or at another mutually agreed location. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

Authority of Arbitrator. The arbitrator shall have exclusive authority to resolve any dispute related to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement including, but not limited to any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitrator will decide the rights and liabilities, if any, of you and SchoolStatus. The arbitration proceeding will not be consolidated with any other matters or joined with any other proceedings or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim or dispute. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual party under applicable law, the arbitral forum’s rules, and these Terms (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which any award (or decision not to render an award) is based, including the calculation of any damages awarded. The arbitrator shall follow the applicable law. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and us.

Waiver of Jury Trial. YOU AND SCHOOLSTATUS HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT (OTHER THAN SMALL CLAIMS COURT AS PERMITTED HEREIN) AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and SchoolStatus are instead electing that all covered claims and disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow these Terms as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

Waiver of Class or Other Non-Individualized Relief. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS, ONLY INDIVIDUAL RELIEF IS AVAILABLE FOR CLAIMS COVERED BY THIS ARBITRATION AGREEMENT, AND CLAIMS OF MORE THAN ONE USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER USER OR PERSON. If a decision is issued stating that applicable law precludes enforcement of any of this Section limitations as to a given claim for relief, then the applicable claim must be severed from the arbitration and brought into the state or federal courts located in the State of Mississippi in accordance with Section 15. All other claims shall be arbitrated.

30-Day Right to Opt-Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending a timely written notice of your decision to opt out to the following address:

SchoolStatus LLC
800 Woodlands Pkwy
Suite 107
Ridgeland, Mississippi 39157

Within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name, address, email account used on the Service, and a clear statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have with us, or may enter into in the future with us.

Severability. Except as provided in the “Waiver of Class or Other Non-Individualized Relief” Section above, if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect.

Survival of Agreement. This Arbitration Agreement will survive the termination or expiration of the Agreement or your relationship with SchoolStatus.

Modification. Notwithstanding any provision in these Terms to the contrary, we agree that if SchoolStatus makes any future material change to this Arbitration Agreement, you may reject that change within thirty (30) days of such change becoming effective by writing SchoolStatus at the following address: 800 Woodlands Pkwy, Suite 107, Ridgeland, Mississippi 39157.

Governing Law, Venue, And Waiver Of Jury Trial

These User Terms, including the Acceptable Use Policy, and any disputes arising out of or related hereto, will be governed exclusively by the same applicable governing law of the Contract, without regard to conflicts of laws rules or the United Nations Convention on the International Sale of Goods. The courts located in the applicable venue of the Contract will have exclusive jurisdiction to adjudicate any dispute arising out of or relating to the User Terms, including the Acceptable Use Policy, or its formation, interpretation or enforcement. Each party hereby consents and submits to the exclusive jurisdiction of such courts. Each party also hereby waives any right to jury trial in connection with any action or litigation in any way arising out of or related to the Contract. In any action or proceeding to enforce rights under the User Terms, the prevailing party will be entitled to recover its reasonable costs and attorney’s fees.

Each party hereby consents and submits to the exclusive jurisdiction of such courts. Each party also hereby waives any right to jury trial in connection with any action or litigation in any way arising out of or related to the User Terms. In any action or proceeding to enforce rights under the User Terms, the prevailing party will be entitled to recover its reasonable costs and attorney’s fees.

Questions or Concerns

For more on what we do or to contact us with concerns or questions, please head over to https://www.schoolstatus.com/contact for an appropriate contact. You may also send us an email at [email protected]  or contact us by mail at:

SchoolStatus, LLC
Attn: Legal Notice

800 Woodlands Pkwy

Suite 107

Ridgeland, MS 39157

We always value your opinion and will get back to you as quickly as possible after receiving your message.