How a Systems Approach to Attendance Transformed Troup County Schools

By SchoolStatus • 3 min

Absenteeism,Attendance,Communication,Community Building,District Success,Engagement,Intervention Strategies

The Troup County School System is committed to educating ALL students using creative strategies that provide ‘A Place For Every Kid.’

Dr. Brian Shumate took over as Superintendent of Troup County Schools in 2019 and decided to bring a systems approach to district improvement. A systems approach emphasizes the relationship between parts in a system, rather than focusing solely on one part at a time. From discipline to curriculum to attendance, Dr. Shumate built a coherent system that the 12,200 students, 1,800 employees, and all of the district’s families could trust. Attendance was at the heart of this improvement.

Attendance is what holds everything together—it’s fundamental…we can’t teach them if they’re not there.” —Dr. Brian Shumate, Superintendent

Just 15 months into his role as Superintendent, Dr. Shumate and his team addressed deficits in the curriculum, created a student code of conduct, established consistent practices within the district, and engaged their larger community.

Troup County’s Success Story

Troup County Schools worked with SchoolStatus to realize Dr. Shumate’s goals. Between February 2022 and February 2023, they saw:

54% of students at risk of chronic absenteeism return to school and didn’t need a second intervention
40% attendance improvement after Family/student meetings with administrators
1800+ documented meetings with families/guardians regarding attendance
9500+ total attendance-related communications sent to families

Dr. Shumate knows though that without the support of the community, the district would not be able to support students the way that it does. “I appreciate the people who have a vested interest in the success of this district and its students,” he said. “I see us as a unifying force in the county, and it’s going to take the ongoing support of our community as we continue to improve.”

As of today, Troup County Public Schools has 19 schools and 12,160 students, with a 15:1 ratio for students-to-teachers––higher than the state average. Within the district, there is an 86.4% graduation rate.

Improving Attendance is a Team Sport

Dr. Shumate’s holistic approach brought consistency across the board. As he explains, “When I say consistency, I don’t mean maintain the status quo. It’s about creating new, consistent applications…When you have systemic coherence––I don’t care if it’s attendance or curriculum or discipline––you’re going to get better, and it’s going to create trust within the community and from our teachers.”

With over 30 years of experience, Dr. Shumate knows that earning trust starts with clear choices. He doesn’t want a hierarchy—he wants a direct line of communication. Every principal in the district has his personal cell phone number and he has regular meetings with families throughout the district. As a result, his confidence in embracing change to reach high expectations and standards has rubbed off on those around him.

Our district has become stronger, and I think people have more faith in us because we have a plan, we execute the plan, and we modify the plan as we go.”

District Success

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SchoolStatus

SchoolStatus gives educators the clarity and tools they need to get students to class and keep them moving ahead. Through our integrated suite of data-driven products, we help districts spot attendance patterns early, reach families in ways that work for them, and support teacher growth with meaningful feedback. Our solutions include automated attendance interventions, multi-channel family communications in 130+ languages, educator development and coaching, streamlined digital workflows, and engaging school websites. Serving over 22 million students across thousands of districts in all 50 states, SchoolStatus helps teachers and staff see what matters, act with speed, and stay focused on students.