You Have Questions?

Highly. Our framework is housed in an SOC 1/ISAE 3402 facility, using banking-grade encryption technology. We have designed SchoolStatus with strict FERPA compliance as the baseline rule.

The Family Educational Rights and Privacy Act- read more about it on the official website here. This act works to protect public school student data from nefarious organizations.

Yes, we have been tracking the federal regulations and our legal team is keeping on top of the potential new requirements. Because we use FERPA as a baseline for our privacy and security, our above-and-beyond measures are actually already more than will be required with the new revision.

SOC 1/ISAE 3402 is a rigorous auditing standard that measures the control of information and has replaced SAS70 reports according to the Statement on Standards for Attestation Engagements. In order to host or process customer data, SchoolStatus had to demonstrate that we have adequate controls and safeguards for student data.

Our proprietary software integrates through a variety of different methods, but the cleanest is via API key. The most important part of the secret sauce? No one from your district has to manually import or export the data, it’s done nightly and automatically.

With SchoolStatus, you never have to worry about losing data when changing vendors. All of the data pulled from your SIS will remain in your SchoolStatus account.

No way. SchoolStatus specializes in helping you make the most of your data – but the data itself is yours, we simply aggregate what you’re already tracking and drill it down to the points most important to your staff. We take student data privacy very seriously, and as most of us are parents ourselves, we stand by the guiding principle that children’s information should always be protected.

Visibility allowances correspond to the position and rank of the individual: teachers see data from their own students for as long as the student is in the class, principals see the whole school, and district admins see the whole district. Custom allowances or specific groups can be made by district admins as they see fit.

Teachers only have visibility for the students in their classes. If they need visibility of a student card outside of their class (RTI specialists, coaches, etc), a district admin can create a group to make that possible. For more information on how to create custom Student Groups, check out our support page for tutorials.

Our training is actually included in your annual subscription price and is unlimited. We want your team equipped, happy, and using SchoolStatus on a daily basis, and we believe being well-trained is key for that kind of implementation. For your convenience, you can even schedule your training online.

Because we are cloud-based, there is no additional equipment to purchase or strain on your existing data center. And because the integrations are updated automatically each night, no additional personnel are required to maintain or manage your subscription.

No. Whether you integrate with four or 40 third-party platforms, we can pull data from all of them.

Our standard agreements are for three years as we want to ensure satisfaction with longitudinal data as well as initial implementation and ongoing training. We do honor custom contracts on a district by district basis and all agreements are billed annually.

The term ‘warehouse’ is indicative of many of the early software systems on the market, because they do a great job collecting the data – but then it just sits on a shelf. Our next-generation approach comes from the understanding that most districts are currently collecting and tracking data in some form or fashion, but what we do best is present your data back to you through beautiful visualizations and provide powerful and intuitive dashboards and interfaces with powerful and intuitive reporting features so you can get that data off of the dusty shelf and actually put it to work helping your students!

We integrate with both of those tools, maintaining consistency for those users comfortable with specific features in your current LMS or SIS. What we provide, is a common district-wide platform to view ALL of the data you are currently monitoring, and powerful tools to help you track it, analyze it, and put it into action.

Lesson planning is so closely tied to content and curriculum, that it didn’t make sense for us to compete with the many top-notch products already available to educators. Instead, through our third-party integrations, we include the results along with all the other data in your SchoolStatus overview called the Student Card.

We sure are! Connect with us on Facebook, Twitter (@SchoolStatusApp),

Just let us know! We want you to have easy access to all your data. If you add an assessment or other new third-party platform, we will integrate with it as part of your current subscription. Email Us: help@schoolstatus.com

We’d be happy to! Email: help@schoolstatus.com, let us know what you are looking for, and one of our reporting experts will get back with you as soon as possible! If you’d prefer to walk through it with us, our customer support team is available at 1.855.9.STATUS via phone 24/7 to guide the way.

Click the ‘Forgot Password?’ link and you will be asked to enter your username. Remember your username is the email address associated with your account (most likely your school email address). You will then receive an email with a link to reset your password. If you still can’t log in, give us a call at 1.855.9.STATUS or 1.601.620.0613 and we’ll get you going!

Yes, please! We love hearing your ideas! Our software was developed based on teacher experience, and most of our new feature releases have come directly from customer requests. It’s one of the ways we strive to stay connected to your needs as educators.

Yes! Quite a few, actually. Visit our Help Library to find a variety of video tutorials as well as PDFs.

Of course! We have support staff available 24/7. Call us at 1.855.9.STATUS or locally at 1.601.620.0613. We also have a live chat option during business hours from 8 am to 5 pm, Monday through Friday.