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Educator Development
Mar 16, 2023

Empower Your Teachers with “What I Need” Surveys

By Lisa Hockenberry & Rachel LeForce • 5 min
Collaboration,Guest Blogger,Instructional Coaching,Newsletter,Professional Development,Teacher
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Have you ever struggled with knowing where to focus your next coaching cycle? Lisa Hockenberry, digital learning coach, and Rachel LeForce, instructional coach for Frisco ISD in Texas, highlight why going straight to the source through surveys allows them to gain a more in-depth understanding of their community’s needs.


Our coaching triad team—a digital learning coach, an instructional coach, and a language coach—tries to carve out time weekly to discuss district, school, and teacher goals to ensure we’re meeting our learners’ needs. However, when you work in a building with almost 50 professionals, all at different places in their careers and professional learning, it becomes a difficult task!

With this in mind, we decided to go straight to the source with our most successful collaboration tool to date: the “What I Need” survey.

Creating the Survey

We created the first version of our survey using a Google Form asking questions about areas supported by all three of the coaches in our triad. Many of the questions ask teachers to rate their confidence in instructional practices in their classrooms.

For example, for the instructional practice of keeping running records, teachers can say if they’re good, if they need some support, or if they need help now.

We also wanted to include a space for teachers to comment on questions that focused on very broad areas of instruction. One of these questions was: What’s your main concern for student engagement?

Then, at the bottom of the survey, we added one final question—our favorite!—that allows the teacher to request coaching support from any, or all of us.

Analyzing the Results

Once we had designed our survey, we sent it to teachers via our weekly newsletter. The surveys were a hit! Requests for individual coaching were so high that we had to create a wait-list to allow enough time for the coaches to meet with teachers, set goals, and choose strategies to address student learning needs.

As the results came in, we analyzed the data to decide the level of support for teachers. Depending on the response each teacher gave, we triaged as follows:

  • I’m good: We would give support in planning
  • I need some support: We provided support through the bite-size PD offerings that we embed in our coaching newsletter
  • I need help now: We created targeted professional development sessions after school, during their planning times, and through our bite-size PD

For example, after a round of surveys, the data showed us that a lot of teachers wanted to learn more about Nearpod. Lisa, the digital learning coach, worked with a 4th grade teacher on campus who was already using it with her students. They created a training session that was set up so teachers could experience the program for themselves and learn how it worked at the same time. They ended the training with a task, getting the teachers to practice what they learned, with coaches on-hand to support them.

Reflecting and Improving

After reflecting on our first survey, we reconsidered our original plan to send the survey every month. We wanted it to be a way to take things off the teachers’ plates, rather than adding more. Before administering another survey, we aimed to cater to the needs identified by teachers in the initial survey. As a result, we decided to space the surveys out to every nine weeks.

Although the success of the first survey was laudable, we also decided to revamp it a bit. We modified each of our sections to ensure we were best serving our teachers’ needs.

To provide teachers more voice and choice in how they approach professional learning, we added questions about how they would like to receive training—e.g. planning, after school PD, bite-size PDs, etc. We also asked if they were comfortable sharing their strengths on particular topics with their colleagues. We know how dedicated and talented our teachers are and felt these questions helped us communicate trust and empowerment.

Bonus: Check out our survey here for inspiration in creating your own! 

Final Note

Our triad’s focus is to cultivate learning for different needs, and this tool really helps keep us on target to meet that goal. The responses to these “What I Need” surveys have allowed us to gain an in-depth understanding of how to support our community. It’s allowed us to be more strategic in working with teachers, both as individuals and as a team. We’re excited to continue with them!


About Our Guest Bloggers

Lisa Hockenberry is a K-5 Digital Learning Coach (DLC) in North Texas. She received her education degree from the Texas Woman’s University and taught 2nd and 3rd grade for a total of seven years. Lisa has always displayed a passion for technology in building curriculum in the classroom. She works to support future-ready students by collaborating with teachers to embed meaningful technology into their lessons. Discovering new ways to implement technology and generating teacher excitement is one of Lisa’s favorite components of being a digital learning coach. She has shared her learning by presenting at District PD sessions, and she had the privilege of presenting at the Teach with Tech national conference.

Rachel LeForce is a K-5 instructional coach in North Texas. Before making the leap to coaching in 2016, Rachel was an early childhood classroom teacher for 15 years in Oklahoma, Thailand, Maine, and Texas. Rachel’s vision is to cultivate a culture of learning that collaboratively meets adult needs. She does this through building relationships, using the impact cycle, and developing school-wide professional learning programming. In October of 2019 Rachel earned her coaching certificate through the Instructional Coach Group, and her work with instructional playbooks was highlighted in Jim Knights’ book The Instructional Playbook: The Missing Link for Translating Research into Practice.

Lisa Hockenberry & Rachel LeForce

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